In this video, the FutureSight Ventures team shares their Voice AI Thesis — a deep dive into how voice is rapidly emerging as a foundational interface for how businesses and customers interact.
Drawing from firsthand experience co-founding, building, and investing in B2B AI companies, the team explores what has changed in the voice AI landscape over the past year, why adoption has accelerated, and how voice is evolving from a feature into a full product category.
The conversation features insights from:
- Alan Smith, Partner at FutureSight Ventures, helps founders find the shortest path to venture-scale businesses and has previously built and exited multiple companies.
- Behrouz Hariri, Product Leader and Venture Builder at FutureSight, brings decades of experience in systems design, human-centered design, and product strategy.
- Prathna Ramesh, Partner at FutureSight, works closely with founders on team formation, governance, early-stage capital, and previously served as Managing Director at Maple Leaf Angels.
Together, they unpack:
- The difference between replicating humans versus building transparent, purpose-built AI agents.
- Why voice should be viewed as a natural language layer for interacting with companies, not just a receptionist or chatbot.
- How voice AI enables 24/7, timezone-agnostic customer interaction without friction.
- Real-world examples from legal, dental, and other service-driven industries.
- Why this moment mirrors earlier platform shifts, from browsers enabling the internet to chat interfaces unlocking LLMs.
- The discussion ultimately reframes voice AI as something bigger than calls or assistants — a new interface for doing business, where customers can simply “talk to the company” to get what they need.
If you’re a founder, operator, or investor exploring the future of AI-native businesses, this session offers a grounded, strategic perspective on where voice AI is heading and why now is a uniquely important moment to build.
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